IN THE BOARDROOM™ with...

Eric Jackel
Vice President, Shared Services
Prosegur Security USA : Security Monitoring

It was great to see ISC so well-attended! Everyone there said how they felt it was back to pre-pandemic levels. There was a lot of energy, a lot of excitement, and some really great educational opportunities. We’re still working to follow up on all of the leads and new business partnerships from the show. My presentation was focused on Managed Services, with an emphasis on the integrator point-of-view. The discussion centered around revenue generation and how establishing managed services as its own line-of-business benefits both the service provider and customer. It was a great experience and I was honored to have the opportunity to share some of my own experiences with industry peers.

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Robert Dodge
CEO
Prosegur

Organizations are in various states of assessing their workforce needs as they start to bring employees back to the office. Every company is looking at the situation through a prism of their own needs. From a security perspective, I tell our clients that they need to have a heightened awareness of the mental state of their staff.  The pandemic has increased tensions and stress levels. For example, some employees are stressed about rules around vaccinations and mask-wearing in the office.

If you are in charge of security, it’s now more important than ever that you carefully evaluate your people, process, and technology in this new normal and be prepared for potential disruptions. Some of these situations could escalate into violence. Secondly, we have to consider the security of remote workers.  What security risks are in their home?  Is there the possibility that your workers are leaving sensitive documents in the open? Are they locking their home office? Do they have a shredder? Are they following good cybersecurity hygiene? Or are they creating a massive vulnerability for someone to access sensitive corporate information?

José Daniel García Espinel
Global Director of Innovation and Product Development for Security
Prosegur

Prosegur’s strategy is focused on two important concepts. We must Perform by offering our customers the very best service in our traditional businesses such as guarding. And we must Transform by offering our customers new and innovative security solutions that are unique to Prosegur and the security industry. Our innovation strategy is focused on new product development. When developing new products we analyze their desirability, feasibility, and scalability. But we don’t just concentrate on the traditional security industry. We look to adjacent industries that we know are equally important to our customers, such as business continuity and safety. And our Security Operations Centers (SOCs) around the world are the hub of innovation for our company.