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In The Boardroom™ With...
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A
co-founder of Brivo Systems, Steve serves as President and CEO,
and has guided the company from its initial vision of providing
web-based security services and products to its current position
as the largest online access control system in the industry. An
interactive systems architect, Steve helped launch Brivo after serving
as Director of Internet Consulting for Sapient Corporation, where
he lead internet strategy engagements to support "dot com"
startups and Fortune 500 new ventures. Prior to joining Sapient,
Steve led internet strategy development in the healthcare informatics
industry for HCIA Inc. Steve also has over 10 years experience in
wireless communications as Vice President of Software Development
at Geostar Inc., the first commercial satellite-based vehicle tracking
system in the U.S., and as Director of Systems Engineering at Communications
Satellite Corporation. |

SecuritySolutionsWatch.com: Thank you for joining us today, Steve.
It's an honor to speak with a member of the Security Industry Association's
Board of Directors! Please give us a brief company history of Brivo Systems.
Steve Van Till: Few people in the security industry know that Brivo
started out as a cloud-based consumer logistics company during the original
dot com era in the late 90's. No one used the term "Cloud" back
then, but that's essentially what it was: online applications to manage
what were essentially complex access control interactions between consumers,
shippers, and carriers, all wrapped into an end-user device that communicated
to the Internet via cellular connection.
Seeing that physical security was an adjacent-and more established-market with similar problems to solve, we reinvented the company during the 2000-2001 stock market downturn and came out as a pure access control company using a SaaS business model and technology. Since then we've expanded into offering hosted video surveillance, while maintaining the same user experience with a single security management system.
After adding web service APIs about five years ago, we're now seeing
more customers use us as a "platform" company that provides
core application services for a variety of vertical applications-some
of which look very little like traditional security. That's what I find
most exciting about this business: how our solution morphs over time,
based on customer needs, in directions that few of us could have predicted
when we started out 13 years ago.
SecuritySolutionsWatch.com: One will read on Brivo.com that, "Brivo
Systems LLC is a security systems provider for organizations that need
to protect buildings and facilities." Please give us an overview
of your product line. Are there any new services or solutions you'd like
to discuss?
Steve Van Till: At its core, the product line covers distributed
access control and video surveillance in a single integrated user experience
that we call a "security management system". We do all of this
on a monthly subscription basis, with a very small on-premise technology
footprint, and we attract customers ranging from the federal government
and the larger retailers in the country to the smallest of small businesses,
and everything in between. The incredible range in the size of our end
users shows off the versatility of the SaaS model. This is something we
see in virtually every other SaaS domain, but rarely exhibited by traditional
on-premise solutions, which tend to be shaped for one end of the market
or the other-not both.
One of the new services we'll be showing in our booth at the upcoming
ASIS show is a solution for the federal market called CloudPass. It's
basically an advanced, customized version of our existing commercial ACS
WebService® offering, but segregated for federal government users
and operated in a FISMA data center. Of course, it supports essential
FIPS 201 and ICAM applications for the federal government, specifically
around access control requirements.
In a more general sense, this new service demonstrates our ability to
deploy vertical solutions that are customized to the specific, unique
needs of that vertical, including regulatory and/or compliance requirements.
SecuritySolutionsWatch.com: Can we drill down into Brivo success stories
for a moment? Congratulations on the recent announcement regarding the
"win" at North Bethesda Market which has installed Brivo ACS
WebService® throughout this retail and residential complex
(
http://www.brivo.com/about-us/media/press-releases/131).
Care to elaborate regarding the solution Brivo provided here?
Steve Van Till: This solution looks a lot like the rest of our
property management vertical applications, which remains one of our strongest
markets due to the distributed nature of the property holdings in most
management portfolios. Deployment of our cloud technology allows these
property companies to grow smoothly from their first site to their hundredth
or thousandth without ever having to think about servers, licenses, data
center constraints, or internal IT resources. What's unique about North
Bethesda is that it's a diversified residential and retail cluster, with
multiple end user companies all being able to share a single system under
a master account managed by the property management company itself. This
is possible due to the tiered administration capability we rolled out
many years ago, which permits secure resource sharing across disparate
user groups-yet another major advantage of a cloud-based access control
system.
SecuritySolutionsWatch.com: Are there any other "wins" you'd
like to discuss?
Steve Van Till: Yes, our recent win with ClubReady, a provider
of health club management software and services. I like this one because
it illustrates the concept of using Brivo as a platform for other business
services. In this case, ClubReady-equipped fitness centers link a member's
status to their ability to use the health club, or even certain areas
within the club, such as tanning or spa rooms. Our system operates in
the background, via web APIs, and the fitness club clients never even
see it-even though the club and its members are getting the full power
of an advanced access control system, just as a built-in part of their
ClubReady SaaS-based membership management solution.
SecuritySolutionsWatch.com: We understand that Brivo will be participating
in the
ASIS 58th Annual Seminar and Exhibits, September 10-13, 2012, Philadelphia,
PA ASIS 58th Annual Seminar and Exhibits, September 10-13, 2012, Philadelphia,
PA . May we have a sneak preview regarding what Brivo might be featuring
this years' event?
Steve Van Till: : We will be showing the whole spectrum of Brivo
offerings at ASIS, but most of what visitors to our booth will see-or
not "see", since it's all in the cloud-are the SaaS products
upon which we've built our reputation. As far as we know, we'll be the
first in the industry to demonstrate a fully cloud-based, multi-tenant,
FIPS 201-compliant solution that scales to millions of users.
At the other end of the spectrum, we think our commercial customers who
have not seen our Online Video Recorder (OVR) solution lately will be
impressed by the upgrades we've put in place over the past year. New to
OVR are browser-based, live streaming matrix video displays, video clip
correlation with access control events, and a video search capability
that provides direct access to the underlying video storage. These are
all part of the same application and user experience as the access control
components, so there's only one application to learn. All the integration
has been done already, so it's very easy to install and the end user is
up and running with minimal training.
SecuritySolutionsWatch.com: Thank again for joining us today, Steve.
Are there any other subjects you'd like to discuss?
Steve Van Till: We've learned a great deal over the past ten plus
years about what end users do and don't understand about the cloud. We've
put that knowledge to work in creating a brief white-board video that
explains physical security in the cloud in a way that we think is very
accessible and amusing, yet accurate to the applications and concerns
we see in the real world. If you can excuse the shameless plug, your readers
can view that video
here if they are interested.